- The apartment is rented for days.
- The Guest may occupy the apartment from 3 p.m on the day of their arrival to 11 a.m. on the day of the departure.
- The requests to extend the stay over the declared during the check – in period, shall be placed in advance. They will be accepted if possible. The extension of stay may be the subject of additional charge of 100PLN
- The keys to the apartment will be handed over in the local office in Gdańsk, at Toruńska 15/U4, unless Apartmore designates other location for the check in. The office is open from 10:00 to 18:00. After 18:00 the keys can be collected from the safe box after prior contact with the office and authorisation of the security deposit on your card. The late check in fee, in case the employe waits for the Guest in the office, is 50PLN for every begun hour after 18:00.
- The exact time of the arrival to the apartment shall be confirmed by the Guest via phone or email one day with one day of the advance. APARTMORE reserves the right to change the place of handing over the keys, when the Guest does not appear on declared time.
- The check in after 24:00 is optional and needs to be confirmed by Apartmore each time. The Guest is obliged to inform Apartmore about the check in after 24:00 with at least 24 hour advance. In case of lack of such an information, the check in might not be possible and the reservation might be canceled due to “no-show”.
- The payment for the stay should be made no later than on the day of the check – in.
- During the check in appropriate city tax should be paid in cash (2,80 PLN per person per day; as per 2023)
- An identity document is required for check-in. In case the document raises doubts as to its validity, the person designed to the contact with the Guest might ask for another document confirming the identity of the person that is being checked in.
- APARTMORE holds the right to deny checking-in the Guest, without the refund of the accommodation fees, who
- does not have an ID or does not want to present it
- is under the influence of alcohol or other drugs
- is abusive and vulgar towards the members of the staff
- uses criminal harassment or any other form of blackmail
- declines to pay the accommodation fees or any other charges
- declines to allow to pre-authorise their card
- The Guest may transfer all the rights and duties resulting from the signed contract to a third party with the consent of APARTMORE.
- The Guest on the day of check in should report all the deficiencies and faults in the apartment.
- Failure to notify any comments (in writing: sms, email, etc.) on the technical status of the apartment, on the check in day, means that the apartment has been handed over without any defects.
- The Guest is fully responsible for any damages in the apartment and in the other parts of the property, that are not a result of the normal use of the apartment and are caused by the Guest or other occupants of the apartment
- The Guest is obliged to redress any of the damage done to APARTMORE or third parties, in the apartment as well as in the other parts of the property, that is a result of any actions taken by the Guest or other persons that the Guest is responsible for. The Guest is obliged to inform APARTMORE or a person authorised about any damage that they are responsible for.
- Failure of the towels that is nor a result of normal wear and tear Is a subject to extra charge of 40PLN a piece.
- As security for the liabilities mentioned in the preceding paraghaph, APARTMORE takes a deposit during the keys handoff. The deposit is returned to the Guest after leaving the apartment, reduced by the value of any damage caused by the Guest and the person they’re responsible for.
- Deduction of any amount from the deposit does not exclude further damage claims, that exceed the amount of the deposit.
- APARTMORE holds the right to charge Guest’s card with the value of the suffered damage.
- The apartment staff may enter the apartment without Guest’s permission, if they notice any danger to the safety of people or estate, the breach of these regulations by the Guest, or in case they suspect they behavior that might lead to significant deterioration of the apartments state, or other situations contrary to the rules of the social conduct. Apartmore holds the right to evict the Guest form the rented apartment in abovementioned situations.
- The number of guests staying in the apartment is limited to the one stated in the contract. If the number of Guests staying in the apartment turns out to be bigger than the one given during the reservation process, the Guest is obliged to pay the additional charge of 200 PLN/per day/per person. In case of exceeding the maximum number of persons staying in the apartment, APARTMORE holds the right to deny the key handoff.
- Pets are not allowed in the apartment. The violation of this rule will result with 300 PLN fee for every day of the Guest’s reservation. (Unless agreed otherwise with the Apartmore staff, in writing).
- Smoking of cigarettes, tobacco products and other substances in the apartment is not allowed. In case of sensing the odor of abovementioned, APARTMORE shall charge the Guest with 500 PLN fee for odor removal
- The guest is obliged to follow the rules of good behaviour, keep the staircases and the building clean, and keeping the apartment in a good state.
- If the APARTMORE representative, Police or Municipal Police are summoned to the apartment due to the Guest’s disorderly conduct, APARTMORE holds the right to immediately terminate the contract and charge the guest with 1000 PLN fee.
- The Guest is fully responsible for the keys and remotes entrusted to them. Losing any of them will result in 100 PLN each piece.
- Early departure of the Guest of circumstances for which APARTMORE is not responsible, does not entitle the Guest to refund of the unused time.
- Provisions of the Polish Civil Law shall apply to the questions unregulated in this agreement.
GDPR
According to the General Data Protection Regulation (GDPR) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we are obliged to inform you on how your personal data is administered by us.
- your data is administrated by Apartmore Joanna Winiarska, based at Jaglana 6c/5 80-749 Gdańsk,
- contact with the Data Protection Inspector – kancelaria@giodo.gov.pl
- your personal data is processing is necessary for the performance of a contract. Processing of personal data is based on the article 6, paragraph 1, point b. of the GDPR.
- The data provided by you will be subject to disclosure to third parties authorized by law and suppliers of the extra services booked by you via us.
- Your data will be stored for the period of 1 year.
- You hold the right to access your personal data, correct the incorrect data and complete the incorrect data, demanding deleting your data, raising objections to the processing of personal data or moving your data to other administrators. You also have the right to revoke the consent to process personal data at any moment.
- You hold the right to file a complaint to a supervisory authority.
- Providing your personal data is a requirement to enter the contract and denial to provide them might result with refusal of the provision of service.