Rental Rules and Regulations

  1. The apartment is rented for days.
  2. The Guest may occupy the apartment from 3 p.m on the day of their arrival to 11 a.m. on the day of the departure.
  3. The requests to extend the stay over the declared during the check – in period, shall be placed in advance. They will be accepted if possible. The extension of stay may be the subject of additional charge.
  4. The keys to the apartment will be handed over in the rented apartment, after signing the rental contract.
  5. The exact time of the arrival to the apartment shall be confirmed by the Guest via phone or email one day with one day of the advance. APARTMORE reserves the right to change the place of handing over the keys, when the Guest does not appear on declared time.
  6. An identity document is required for check-in.
  7. The payment for the stay should be made no later than on the day of the check – in.
  8. APARTMORE holds the right to deny checking-in the Guest who
    • does not have an ID or does not want to present it
    • is under the influence of alcohol or other drugs
    • has grossly breached this regulations before
  9. The Guest may transfer all the rights and duties resulting from the signed contract to a third party with the consent of APARTMORE
  10. During the check – in the person introducing the Guest to the apartment is giving instructions of the use of chosen devices. This is the moment of acquaintanceship with the quantitative and qualitative status of the apartment and its equipment.
  11. Failure to notify any comments on the technical status of the apartment during the check-in, means that the apartment has been handed over without any defects.
  12. The Guest is fully responsible for any damages in the apartment and in the other parts of the property, that are not a result of the normal use of the apartment and are caused by the Guest or other occupants of the apartment
  13. The Guest is obliged to redress any of the damage done to APARTMORE or third parties, in the apartment as well as in the other parts of the property, that is a result of any actions taken by the Guest or other persons that the Guest is responsible for. The Guest is obliged to inform APARTMORE or a person authorised about any damage that they are responsible for.
  14. Failure of the towels that is nor a result of normal wear and tear Is a subject to extra charge of 40PLN a piece.
  15. APARTMORE takes a deposit during the keys handoff. The deposit is returned to the Guest after leaving the apartment, reduced by the value of any damage mentioned in 13p.
  16. Deduction of any amount from the deposit does not exclude further damage claims, that exceed the amount of the deposit.
  17. APARTMORE holds the right to charge Guest’s card with the value of the suffered damage.
  18. The apartment staff may enter the apartment without Guest’s permission, if they notice any danger to the safety of people or estate, or when the Guests grossly breach this regulations.
  19. The number of guests staying in the apartment is limited to the one stated in the contract. If the number of Guests staying in the apartment turns out to be bigger than the one given durin the reservation process, the Guest is obliged to pay the additional charge of 200 PLN/per day/per person. In case of exceeding the maximum number of persons staying in the apartment, APARTMORE holds the right to deny the key handoff.
  20. Pets are not allowed in the apartment. The violation of this rule will result with 300 PLN fee for every day of the Guest’s reservation.
  21. Smoking of cigarettes, tobacco products and other substances in the apartment is not allowed. In case of sensing the odor of abovementioned, APARTMORE shall charge the Guest with 500 PLN fee for odor removal
  22. The guest is obliged to follow the rules of good behaviour, keep the staircases and the building clean, and keeping the apartment in a good state.
  23. If the APARTMORE representative, Police or Municipal Police are summoned to the apartment due to the Guest’s disorderly conduct, APARTMORE holds the right to immediately terminate the contract and charge the guest with 1000 PLN fee.
  24. On the day of the departure, the Guest is obliged to make the apartment available for the control of its state.
  25. The Guest is fully responsible for the keys and remotes entrusted to them. Losing any of them will result in 100 PLN each piece.
  26. Early departure of the Guest of circumstances for which APARTMORE is not responsible, does not entitle the Guest to refund of the unused time.
  27. Provisions of the Polish Civil Law shall apply to the questions unregulated in this agreement.